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| 1: | How long does Santa Barbara Salsa last in the refrigerator?
First, if the package is unopened, it will last approximately 2-3 weeks after the date on the lid. We've found that the fresh tomatoes lose some of their texture after 90-120 days from production (which is what the date reflects), so that's when we feel that the product has lost its 'edge'. We've tested it in the lab, however, and it's safe to eat as long as it hasn't been left out too long or otherwise affected. The Natural and Home Style Salsas dont last quite as long due to their recipes. Try to use them by the date indicated on each package. |
| 2: | How do I get customer service on my salsa order?
Please click here for web order customer service. We’ll be happy to help! |
| 3: | Are your products kosher?
Yes, the Orthodox Union certifies all of our fresh salsas and Bruschetta as kosher. Our shelf stable salsas are not kosher, because the equipment we produce them on occasionally is used to produce other products that are not kosher-certified. The Pestos are not kosher because they contain cheese. |
| 4: | Do your products contain any gluten?
No. We use only gluten-free ingredients. |
| 5: | Why does the heat level, color and texture of your fresh salsa vary a little during the year?
We use only fresh tomatoes, onions and peppers, and never cook the salsa, so we're only as good as what Mother Nature provides on the day we produce. We select only the finest, freshest and most flavorful produce each day. Sometimes, based on the season of the year, we get variation in flavor, texture and the natural moisture in the tomatoes. We do our best to keep it in a range, and we know you'll understand that it's the same variation you would see in your own homemade salsa if you made it every day of the year! |
| 6: | How hot is your hot recipe?
We make products that appeal to broad numbers of consumers. We'd like to please "hard core" hot enthusiasts, but there aren't many of them (yet!). As a result we keep our Hot spicy but not painful. If you just gotta have heat, add some additional Jalapeños or your favorite hot spice. |
| 7: | Bottled salsas don't have preservatives, why do you?
All things being equal we'd leave them out, but they perform a very important role in protecting our customers from health concerns. Santa Barbara Salsa is made with fresh vegetables, which come in from the fields with a natural amount of (benign) bacteria. We use state of the art cleaning technology to remove everything from the outside, but there's simply no way to remove everything inside without cooking the finished product. That, of course, would remove the texture of the tomatoes, which is why many people buy refrigerated salsa to begin with! If you look on the label almost every other brand of refrigerated salsa has preservatives, sometimes in the form of vinegar (acetic acid) or citric acid. The basic action is to lower the pH of the product, which retards the natural bacteria. We've chosen a mixture of tiny amounts of several broadly used preservatives, developed for us by a professor at UC Davis and a Ph.D. food technologist, to provide safety and avoid adding any flavor. |
| 8: | Do you add water or fillers to your fresh salsas?
NO! Santa Barbara works to be the top quality product in our category. We use only the best quality tomatoes available on any given day, so we don't need fillers to "take up" the juice cheaper tomatoes can bring in. We also use a new mixing technology that uses the natural (juice) runoff of the cutting process to mix our spice blend. |
| 9: | Can your products be frozen?
No. Just like freezing a fresh tomato, the results would be unappetizing when thawed. |
| 10: | What's the difference between your Salsa and Pico de Gallo?
Our salsa is chunky like a Pico de Gallo, but it's focused on the flavor of the tomato and spices. Pico de Gallo traditionally has a much higher percentage of (hot) peppers. |
| 11: | How do I use Pesto and Bruschetta?
These products are authentically Italian toppings for bread, pasta and cooked foods of any kind. They have bold flavors, in keeping with their traditional role as enhancements to Genoese and Tuscan cooking. Try some on crusty bread or toss into your favorite pasta for a simple, flavorful meal solution. |
| 12: | Where are your products located in my grocery store?
That varies by city. On the West Coast we're primarily found in the "wall deli" where you usually find shredded cheese and bologna. On the East Coast we're usually in the "Service Deli" (out in front of the counter, often with gourmet cheeses). Other places we're in the Dairy case along with fresh tortillas, sour cream dips and the like. If you can't find it, ask your grocer. |
| 13: | Are your cups recyclable?
Yes, in communities that accept #5 (see recycling symbol on the cup). They also make great containers for your leftovers, but remove the lid before use in the microwave. |
| 14: | Can I buy Santa Barbara Salsa products directly from the plant?
We're happy to sell it that way to consumers who can't find it near their home. Our best suggestion is our shelf stable, jarred salsa you can order online here. |
| 15: | Do you use genetically-modified tomatoes?
No, but it's worth explaining a bit about the what "genetically-modified" really means for our products. |
| 16: | What is your privacy policy?
We don't collect any information about visitors to the site, except the information required to fill orders and respond to inquiries. That information is strictly confidential within our company. We will not share it with anyone else. You might receive occasional email updates from us (new products, etc.), and if you don't want that type of contact simply make a note somewhere on the order form (use an empty field, or send us a follow-up email). |
| 17: | Is my credit card information secure when I order?
Yes. We use SSL (secure socket layer) encryption to assure that your credit card information reaches us, and only us. This is industry-standard encryption that major web sites use to protect users all over the web. |
| 18: | Is the Spinach in your Spinach-Basil Pesto safe to eat?
Yes. Our spinach is thoroughly cleaned, sanitized and blanched to eliminate any possible contaminants. |
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© 2008 Santa Barbara Salsa. A California Creative Foods Company. |
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